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The Dragonfly Effect

In Copywriting, Design, Inspirational/Advice, Marketing, Social Media on November 30, 2010 at 11:59 am

I came upon this site and was immediately drawn to the single image and the words surrounding it. After clicking through, I found some valuable lessons not solely for social media. Their ideas can be translated  for marketing in general.

The authors report that they modeled the name of their book after the Dragonfly because (loosely recalled) it is the only insect that can propel itself in any direction when all 4 wings are working in tandem.

The same goes for their social media principles. And we can project further: the same goes for a marketing program, a department, a company – or even a family. When the ‘wings’ all work together, you can achieve success.

Take a look at their site.

I have grabbed the 4 Wing principles below, but there is much more that you can find if you  link through like this downloadable Top 10 Dragonfly Tips pdf.

Wing 1: Focus.
How you identify a single, concrete, measurable goal.

Humanistic. Focus on who you want to help rather than jumping to solutions. Empathize with your audience to develop Points of View (POV): [USER] needs to [USER’S NEEDS] because [SURPRISING INSIGHT].

Actionable. Use tactical micro goals to achieve long-term macro goals.

Testable. Identify metrics that will inform your actions and help evaluate success. Run low-cost trials to test your assumptions. Set performance metrics to measure progress, and plan how to solicit feedback from your audience before you launch.  Establish deadlines, and celebrate small wins along the way.

Clarity. Keep your goals clearly focused to increase your odds of success and generate momentum.  Start with the simplest behavior you can change at a low cost.

Happiness. Ensure that your goal is personally meaningful such that the thought of achieving the goal would bring happiness to you and your audience – in some way.

Wing 2: Grab Attention.
How to catch someone’s eye.

It’s like standing in the middle of a busy street, activating your target’s fight-or-flight survival-based neurons. (Think of it as: “Made you look!”)

Personal. Find personal hooks, ranging from physiological to self-actualization needs that can be understood within seconds.

Unexpected. People like consuming and then sharing awe-inspiring information. Draw them in by piquing their curiosity. Look to reframe the familiar.

Visceral. Design your campaign so that it triggers senses– sight, sound, hearing and taste. Music is powerful and can often tap underlying emotions.

Visualize. Show, don’t tell.  Photos and videos speak millions of words. Synthesize your thoughts with quick visuals and show them to your POV for feedback.

 

Wing 3: Engage Others.
How to create a personal connection.

How to create a personal connection, accessing higher emotions, compassion, empathy, happiness. It’s about empowering the audience to care enough to want to do something themselves…and actually do it. (Think of it as forging a connection, deep and real.)

Tell a story. Find compelling, sticky stories to convey critical information.  Remember: less is more.  Stories have arcs.

Empathize. Build a 2-way relationship with your audience. What really matters to them in your campaign?

Authenticity. True passion is contagious. The more authentic you seem, the easier it is to connect with you and your cause.  Build common ground by sharing values and beliefs.

Match the media. How we say something can be as important as what we say. Align your communication with the right context.

 

Wing 4: Take Action.
Empower others to take action.

Enable and empower others to take action. It’s about creating, deploying, and continuously tweaking tools and programs designed to take audience members from customers to team members, in other words, furthering the cause beyond themselves. (Think of it as enlisting and enabling an army of evangelists.)

Easy. Make it simple as simple as possible for others to act. Prioritize your calls to action. Your campaign is more likely to succeed if people understand what you need and can take immediate action.

Fun. Consider game play, competition, humor, and rewards. Can you make people feel like a kid again?

Tailored. People glom on to programs that they perceive they are uniquely tailored to them – where they are uniquely advantaged to do well and have disproportionate impact.  Here, people feel special and a part of something bigger than themselves.

Open. No one should have to ask you permission to ask.  Provide a frame – your POV and a story – and empower others with accessible tools.

Ad Effectiveness

In Advertising, Competitive landscape, Marketing on July 2, 2010 at 9:30 am

I couldn’t agree more with this article.  I share the same frustrations with our industry right now.  What is the point of advertising?  To sell!!!  And if I’m branding to affect future sales I’d rather be “cool” like apple than “funny” like 95% of other companies. 

http://www.futurelab.net/blogs/marketing-strategy-innovation/2010/06/ad_cannes_job.html

HAHAHAHAHA – The world’s most interesting intern

In Cool Treatment/Idea, Marketing, Online/Interactive, Social Media on June 29, 2010 at 9:10 am

This is hilarious.  It’s probably going viral.  I’d be curious to know if it was a part of Cisco’s strategy or just something goofy the intern did on his own.  If it was thought out, was it for consumers, b-to-b or both? 

http://mashable.com/2010/06/28/cisco-intern-rap/

10 Golden Lessons From Steve Jobs

In Copywriting, Inspirational/Advice, Marketing on June 3, 2010 at 11:13 am

“I think we’re having fun. I think our customers really like our products. And we’re always trying to do better.”

– Steve Jobs

His accomplishments and character helped define a generation and change the world. He is co-founder of the fairytale company we now know as Apple Computers. And he is the visionary of the personal computers world that led the entire computer hardware and software industry to restructure itself.

This man with boundless energy and charisma is also a master of hype, hyperbole and the catchy phrase. And even when he’s trying to talk normally, brilliant verbiage comes tumbling out.

Here’s a selection of some of the most insanely great things he said, golden lessons to help you succeed in life, Jobs-style:

1. Steve Jobs said: “Innovation distinguishes between a leader and a follower.”

Innovation has no limits. The only limit is your imagination. It’s time for you to begin thinking out of the box. If you are involved in a growing industry, think of ways to become more efficient; more customer friendly; and easier to do business with. If you are involved in a shrinking industry – get out of it quick and change before you become obsolete; out of work; or out of business. And remember that procrastination is not an option here. Start innovating now!

2. Steve Jobs said: “Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.”

There is no shortcut to excellence. You will have to make the commitment to make excellence your priority. Use your talents, abilities, and skills in the best way possible and get ahead of others by giving that little extra. Live by a higher standard and pay attention to the details that really do make the difference. Excellence is not difficult – simply decide right now to give it your best shot – and you will be amazed with what life gives you back.

3. Steve Jobs said: “The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it.”

I’ve got it down to four words: “Do what you love.” Seek out an occupation that gives you a sense of meaning, direction and satisfaction in life. Having a sense of purpose and striving towards goals gives life meaning, direction and satisfaction. It not only contributes to health and longevity, but also makes you feel better in difficult times. Do you jump out of bed on Monday mornings and look forward to the work week? If the answer is ‘no’ keep looking, you’ll know when you find it.

4. Steve Jobs said: “You know, we don’t grow most of the food we eat. We wear clothes other people make. We speak a language that other people developed. We use a mathematics that other people evolved… I mean, we’re constantly taking things. It’s a wonderful, ecstatic feeling to create something that puts it back in the pool of human experience and knowledge.”

Live in a way that is ethically responsible. Try to make a difference in this world and contribute to the higher good. You’ll find it gives more meaning to your life and it’s a great antidote to boredom. There is always so much to be done. And talk to others about what you are doing. Don’t preach or be self-righteous, or fanatical about it, that just puts people off, but at the same time, don’t be shy about setting an example, and use opportunities that arise to let others know what you are doing.

5. Steve Jobs said: “There’s a phrase in Buddhism, ‘Beginner’s mind.’ It’s wonderful to have a beginner’s mind.”

It is the kind of mind that can see things as they are, which step by step and in a flash can realize the original nature of everything. Beginner’s mind is Zen practice in action. It is the mind that is innocent of preconceptions and expectations, judgments and prejudices. Think of beginner’s mind as the mind that faces life like a small child, full of curiosity and wonder and amazement.

6. Steve Jobs said: “We think basically you watch television to turn your brain off, and you work on your computer when you want to turn your brain on.”

Reams of academic studies over the decades have amply confirmed television’s pernicious mental and moral influences. And most TV watchers know that their habit is mind-numbing and wasteful, but still spend most of their time in front of that box. So turn your TV off and save some brain cells. But be cautious, you can turn your brain off by using a computer also. Try and have an intelligent conversation with someone who plays first person shooters for 8 hours a day. Or auto race games, or role-playing games.

7. Steve Jobs said: “I’m the only person I know that’s lost a quarter of a billion dollars in one year…. It’s very character-building.”

Don’t equate making mistakes with being a mistake. There is no such thing as a successful person who has not failed or made mistakes, there are successful people who made mistakes and changed their lives or performance in response to them, and so got it right the next time. They viewed mistakes as warnings rather than signs of hopeless inadequacy. Never making a mistake means never living life to the full.

8. Steve Jobs said: “I would trade all of my technology for an afternoon with Socrates.”

Over the last decade, numerous books featuring lessons from historical figures have appeared on the shelves of bookstores around the world. And Socrates stands with Leonardo da Vinci, Nicholas Copernicus, Charles Darwin and Albert Einstein as a beacon of inspiration for independent thinkers. But he came first. Cicero said of Socrates that, “He called philosophy down from the skies and into the lives of men.” So use Socrates’ principles in your life, your work, your learning, and your relationships. It’s not about Socrates, it’s really about you, and how you can bring more truth, beauty and goodness into your life everyday.

9. Steve Jobs said: “We’re here to put a dent in the universe. Otherwise why else even be here?”

Did you know that you have big things to accomplish in life? And did you know that those big things are getting rather dusty while you pour yourself another cup of coffee, and decide to mull things over rather than do them? We were all born with a gift to give in life, one which informs all of our desires, interests, passions and curiosities. This gift is, in fact, our purpose. And you don’t need permission to decide your own purpose. No boss, teacher, parent, priest or other authority can decide this for you. Just find that unique purpose.

10. Steve Jobs said: “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

Are you tired of living someone else’s dream? No doubt, its your life and you have every right to spend it in your own individual way without any hurdles or barriers from others. Give yourself a chance to nurture your creative qualities in a fear-free and pressure-free climate. Live a life that YOU choose and be your own boss.

Each lesson might be difficult to integrate into your life at first, but if you ease your way into each lesson, one at a time, you’ll notice an immediate improvement in your overall performance. So go ahead, give them a try.

Lewis Howes’ Social Media Success Summit session

In Inspirational/Advice, Marketing, Mobile, Online/Interactive, Social Media on May 19, 2010 at 10:45 am

As some of you know, I’ve been taking part in Social Media Examiner’s Social Media Success Summit this month. It’s a series of live webinars on a variety of Social Media topics. The sessions have all been very interesting and the few of us that are taking it here in the office are planning on a lunchtime mini-conference where we will exchange our thoughts and take-aways from the sessions.

Today on Mashable (easily my go-to site these days), Lewis Howes presented an article that recapped his session: Tips for Landing a Job on LinkedIn. Its not just about getting a job, its about how to use LinkedIn for business…and a little about optimizing yourself on LinkedIn, as well.

There is so much information on this Summit that we’d love to share. While it would be wrong to repost their info, I can share this with you because the author posted it publically on Mashable.

13 Essential Tips for Landing a Job on LinkedIn

LinkedIn is one of the best places online to find a job, period. It’s also a great place to connect with top decision makers, generate targeted leads for your business, drive traffic to your website, and more.

Read the full article…

Free Download: The New Rules of PR

In Inspirational/Advice, Marketing, Online/Interactive, PR, Social Media on May 12, 2010 at 8:44 pm

The esteemed David Meerman Scott, PR and Marketing expert and best selling author offers a free eBook on his website: http://www.davidmeermanscott.com

I have his book The New Rules of Marketing and PR and its an interesting read. Admittedly, I haven’t finished it, but that’s because I’m suffering from some crazy ADD lately. I mean to finish it, I want to finish it. In the meantime, there is this free eBook that probably synopsizes it nicely anyway. There is no catch, he’s not trying to collect names – he is just into information sharing. And that’s a nice thing.

Additionally, Hubspot is also offering a free video webinar on PR 2.0 Press Releases for Modern Inbound Marketing
 along with a 50 pg free eBook pdf. They require that you provide your information (probably to pitch you at a later time) but its still all free.

If you have an interest in PR, its yours for the downloading.

Cellphone Payments Offer Alternative to Cash

In Marketing, Mobile, Online/Interactive, Uncategorized on April 30, 2010 at 9:23 am

You win a bet, but the loser does not have enough cash on him to settle it. If he has a credit card, and most people usually do, there is finally a solution. A number of big and small companies — including eBay’s PayPal unit, Intuit, VeriFone and Square — are creating innovative ways for individuals to avoid cash and checks and settle all debts, public and private, using their cellphones. (read the article)

Real World Social Media

In Marketing, Mobile, Online/Interactive, PR, Social Media on April 15, 2010 at 11:20 pm

Consumers are seeking ways to transfer their digital interactions into something tangible. Businesses, big and small, will find ways to not only cultivate social media audiences but weave their brands into the daily lives of consumers. Your business should aim to empower them, excite them, inspire them, and enable them to engage with your brand in a relevant, new and useful way that adds to their real-world experience. Read how some companies are leveraging this 

Generally speaking, brands are using social networks in a relatively systematic way:  

1) Create an account; 2) Run ads; 3) Collect fans; 4) Provide news, offers and promotions; 5) Repeat.  

But the lines of the digital world and real world are blurring, and businesses should start thinking about how they can take their social media initiatives to the next level. This means looking at new ways to mobilize your social media audiences to take action in the real world. Here are six great examples of early adopter companies doing just this.  


1. Twitter Scavenger Hunt Engages Fans Globally


Tony Hawk Tweet

Amazing Campaign Execution!

In Cool Treatment/Idea, Marketing, PR on April 12, 2010 at 10:33 am

This is the coolest non-profit campaign I have seen in a while.  Watch the video here:  http://osocio.org/message/i_kill_15_people_every_minute/

Facebook vs. Google: The Billion Dollar Battle to Be Your Default Social Profile

In Competitive landscape, Marketing, Online/Interactive, Social Media on April 8, 2010 at 10:04 am

Jim Tobin is president of Ignite Social Media, where he works work with clients including Microsoft, Intel, Nature Made, The Body Shop, Disney and more implementing social media marketing strategies. He is also author of the book “Social Media is a Cocktail Party: Why You Already Know the Rules of Social Media Marketing.”

“What’s next in social media?” It’s among the most popular questions out there. But while most folks currently answer with “location-based services” (i.e. Foursquare (Foursquare), Gowalla (Gowalla)) or “group purchasing” (i.e. Groupon, Twongo, Living Social), the real battle may be between Facebook (Facebook) and Google (Google).

The fight between these two Internet giants to become your default social profile has been brewing for a long time, and the prize is an enormous potential revenue stream. Let’s take a closer look.